• Gaming machine restoration for Mekong Club Cabramatta resulting in significant cost savings – Tim Cousins Australia 2017
• Implemented Digital Content Management Best Practice model/guidelines for Red Rooster & Oporto  – Nuon digital 2016
• Established relationships and expanded gaming products & services to all  major Australian gaming manufacturers & Operators under one roof, Aristocrat AUS/NZ, IGT & Ainsworth, Crown Melbourne – Suzohapp 2015
• Developed Business Outsourcing Model and expanded gaming services to Macau, Manila & New Zealand – Suzohapp 2015
• Developed Optimum Performance Time Indicator (OPTI) system to measure, optimize & continuously improve  employee performance – Suzohapp 2014
• Streamlined the manufacturing process of Tabcorp Easy Betting Terminals and achieved significant cost savings – lean action plan, Suzohapp 2012
• Flight Information Displays at Melbourne AirPort, Lecture theatres for LaTrobe & Monash universities, Giant video walls for Telstra Head Office Melbourne – Project management,  large commercial Audio Visual installation projects – Pro Audio Visual 2009 – 2010
• “PUMP TV” Digital advertising platform on petrol pumps – Product development & compliance, United Electrical Engineering/Val Morgan Outdoor 2008

Electronics & Software

• “PUMP TV” Digital advertising platform on petrol pumps – Electrical safety in high risk environment, motion activated energy saving, Digital media streaming. Commissioned by United Electrical Engineering. Owned & Operated by Val Morgan.
• Interactive Smart Media Fridge for Coca-Cola – Cutting edge transparent LCD display technology, Biometrics, Facial Recognition, User Interaction & learning. Product development & compliance. Commissioned by Suzohapp

Gaming

• Established formal process & managed gaming machine restoration in collaboration with Aristocrat, IGT, Ainsworth & Scientific Games for Mekong Club Cabramatta resulting in significant cost savings
• Established relationships and expanded gaming products & services to all major Australian gaming manufacturers & Operators Aristocrat AUS/NZ, IGT & Ainsworth, Crown Melbourne – Suzohapp

Process & Project Management

• Streamlined the manufacturing process of Tabcorp Easy Betting Terminals and achieved significant cost savings for Suzohapp a key equipment supplier for Tabcorp. The lean action plan introduced in 2012 resulted in 3 fold increase in production volume while driving the cost down.
• Project management of  large commercial Audio Visual installation projects – Flight Information Displays at Melbourne AirPort, Lecture theatres for LaTrobe & Monash universities, Giant video walls for Telstra Head Office Melbourne

Academic Experience

• Bachelor of Information Technology (Computer Science & Software Development)_Charles Sturt University 2003
• Graduate Diploma (Business Management)_ Swinburne University of Technology 2008
• Diploma of Competitive Systems and Practices_2013
• Cert IV (Work Health and Safety)_Swinburne University of Technology 2012
• Cert Project Management (Audio Visual)_2010
• Gaming Technician Licence NSW GMT1400426_Liquor & Gaming NSW 2017

• Gaming, Informations Systems,Computer Hardware, Operations
• Best Practice Models, Contracts & Lean Systems
• Investigation and report – engineering failure
• Post-incident Reporting – Nature and extent of damage, salvage prospects, viability of repairs
• Project Management